Our service is now fully restored.
We regret all incoveniences some of our users experienced over the weekend due to inability to use our platform to send messages.
We would like to offer our deepest apologies for the trouble you had.
The disruption in service was due to an unforeseen technical problem.
The situation was not ordinary and the incident is not typical of us. We are very serious when it comes to our client’s satisfaction and have a zero tolerance policy in this respect. We appreciate that you understand that sometimes things happen despite the numerous checks and measures one may have in place to guard against them.
We are very sorry that this happened to you but be rest assured it won’t happen again.
Please accept our apology.